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Frequently Asked Questions and Library Use Policies

Q. What are the library's hours?
A. Please see the library hours page.

Q. Can anybody use the library?
A. The library is open to anybody who wishes to use our resources on-site. Borrowing privileges are restricted to NCNM students, faculty, staff and alumni. Current students, faculty and staff from OCOM, OHSU, WSCC, and Linfield College (Portland Campus) are eligible to borrow materials from NCNM Library. Members of the general public who wish to borrow materials from NCNM are encouraged to request them via interlibrary loan at their local public library.

Q. How do I renew the materials that I have checked out?
A. Borrowers may renew their library materials in person or by calling or emailing the Circulation Desk (phone: 503.552.1542; e-mail). You may call after hours and leave a message with your name and barcode number. Borrowers may directly renew their items on the Library Catalog, by clicking Your Library Account on the bottom left of the screen. Items (except reserve materials) may be renewed three times.

Q. How do I check out books from OHSU, UWS, or OCOM?
A. Current NCNM students, faculty and staff may check out books directly from OHSU, UWS, or OCOM libraries by presenting their NCNM ID card with a valid library barcode. If you search the shared library catalog, and you discover a book that you want from OHSU, UWS, or OCOM, you may request that the book be sent down to NCNM where it will be held for you. Just click the "Request" button on the catalog display screen.

Q. Can I use OHSU's databases and electronic journals?
A. Anybody can access OHSU's electronic resources by going to an OHSU library and using one of their public use computers. However, online access to these resources from anywhere else is limited to OHSU students and staff.

Q. What is Medline and how do I search it?
A. Medline is the world's largest biomedical research database. It has some full-text articles, but it is primarily a searchable index of citations and abstracts. You often have to look elsewhere for the full articles, or ask a librarian to order them for you. You can search Medline by using PubMed, which is free and available to everyone. To use PubMed, type a word or phrase into the search box, then click the "Go" button. For detailed instructions, please ask a librarian for assistance. Also check out the library's tutorial on Getting to full-text from PubMed.

Q. How can I access databases from home?
A. NCNM Library subscribes to various research databases and collections of electronic journals.  Most are accessible from home as well as on campus. If you are off campus, you must click on the off-campus users link in our databases list.

Q. Where can I find full-text journal articles online?
A. Please see the full-text options tuturial.

Q. How can I print double-sided documents in the library?
A. The default on all library printers is for duplex or double-sided printing, so you shouldn't have to change settings. 

Q. How can I print more than One PowerPoint slide per page?
A. Check the signage on the computer monitors in the library for simple instructions.

Q. How can I burn a CD of my electronic reserves materials?
A. Here's one way to burn a CD in the library: (a) put a CD–r disc in one of the black HP computers in the library; (b) open each electronic reserve file that you want to burn and save it to the desktop temporarily (you can't save directly to the CD drive); (c) open the Roxio Drag–to–Disc program: click Start, select All Programs, select Roxio Easy CD and DVD Creator, select Drag-to-Disk; (d) drag files you wish to burn from the desktop or a floppy to the Drag–to–Disc icon and release them; (e) push the eject button on the CD drive, then click eject on the popup screen to retrieve your disc; (e) delete any files that you saved to the desktop.

Q. How can faculty get CME credit for their research on UpToDate?
A. It is now possible for faculty to earn and redeem CME credit from their research using NCNM’s UpToDate account. Since NCNM has an institutional membership, you must register yourself first, then login whenever you use UpToDate so that the database will track your earned credits.

At NCNM, we are using the library EZProxy server for tracking UpToDate registration and login information. At some point in the future, we hope to have this capability within the clinic Epic system as well.
Here is what you need to do to get registered:

  1. You must register from a computer that is not on the NCNM campus. This is important; it will not work if you are on campus.

  2. From an off campus computer, go to the library databases list (http://www.ncnm.edu/library/databases.php), scroll down to UpToDate, and click on the blue off-campus users link.

  3. Click on the register as a new user button, and fill out the registration form.

After you have registered, you can access UpToDate as you normally would on our campus, then click on the login link in the upper right corner. If you want to login to UpToDate from off campus, you will need to use the blue off-campus users link on the library’s databases list mentioned above.


Library Policies

Library Mission Statement

The mission of the National College of Natural Medicine Library is to promote information literacy and support the research needs of NCNM students, faculty, and staff, and to serve as a resource for the wider community.

General use rules for the library:

  • Food and uncovered drinks are not permitted in the library except in the study rooms.

  • Certain areas of the Library are designated for quiet study. Loud noises and conversations are prohibited in these areas and are discouraged in general.

  • Materials in the Rare Book Room are locked in cases. Patrons may access the cases with permission from library staff.

  • If the security system is set off, the Library reserves the right to search the bags of any person in the vicinity of the security system.

Library circulation policy:

  • NCNM students, faculty and staff may use their NCNM identification cards to borrow circulating materials from the NCNM Library and from the Libraries of Oregon College of Oriental Medicine, Oregon Health Sciences University, University of Western States, and Birthingway Midwifery College.  Alumni are eligible for a free library card as well.

  • Loan periods: books, 3 weeks; media materials, 2 weeks; reserves, 2 hours during the day and overnight after 3 pm (due back at 10 am next day library is open); reference materials, journals, vertical file materials and rare books do not circulate.

  • Renewals: Borrowers may renew their checked-out materials an unlimited number of times subject to the following guidelines: The borrower may renew the materials in person, by phone, or on the Web; every third renewal, the borrower must bring the item in and present it to the circulation desk staff in order to renew it; if there is a hold request for the item, the borrower must surrender it when due.

  • Holds: Patrons may place a hold on a checked out item by selecting the request option in the online catalog or by asking for assistance at the circulation desk. Library staff will contact the patron with a hold when the item is checked in. Items will be held at the Circulation Desk for a week.

  • Returning materials: It is the borrower’s responsibility to return the materials on time. Library materials can be returned to either the circulation desk of the Library or the book-drop box located outside the Library. The book-drop box is checked daily. If items are returned after the box is checked, they are considered a return for the next day.

  • Fines: Fines are assessed to encourage prompt return of library materials. Borrowers are responsible for all accumulated fines. The following charges will be applied to items returned late: Books and Audiovisual Materials, $.25 per day; Reserves, $.75 per hour.  Borrowers are capped at $5 maximum per item for overdue fines.  Fines may be paid with cash or checks and can be made at the circulation desk at any time the Library is open.  Patrons are not allowed to check out more materials if their fines are over $5.

  • Lost and damaged materials: Charges for lost and/or damaged materials include replacement costs and processing fees. Students will be charged for the cost of the lost or damaged item. Faculty, staff, alumni and outside borrowers are subject to the processing fee in addition to the replacement cost.

  • Appeals: If a borrower feels that a fine has been levied in error, or has questions about why a fine has been levied, he or she should contact one of the library staff.

  • Confidentiality: The Library makes efforts to maintain the confidentiality of patron records.

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